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Our Policies

At CatNaps we strive to provide the very best cat care possible.  We take responsibility for caring for your felines very seriously and we treat them with love and care as if they are members of our own family.  The following policies and procedures are in place to ensure that all of our guests and their owners are treated with care and respect: 

Drop off/Pick up times:   (by appointment only) 

  • Monday - Friday:  9 am to 6 pm
  • Weekends and Stat Holidays:  9 am to 5 pm

We require all of our feline guests to be:

  • Up to date on vaccines (FVRCP and Rabies) within the last 2 years.  
  • Spayed or neutered.
  • At least 4 months old.
  • Free of any communicable diseases and parasites.

We are closely affiliated with the SAVE Centre (Southern Alberta Veterinary Emergency) and the Elizabeth Street Pet Hospital.   In the unlikely event that your cat needs medical attention during their stay, we will try in earnest to reach you or your emergency contact.  If we are unable to reach you, we will act in the best interests of your cat.